Frequently Asked Questions
Blue Fetch is an online delivery service for construction materials. We partner with local building materials suppliers to bring contractors, tradesmen, builders, and laborers what they need to knock out jobs faster.
After you download, click "Sign-Up" in the bottom right hand corner of your screen and enter a username, your email, and your password. Once your account is created, you will receive an email with additional instructions.
We operate from Monday - Friday from 8 a.m. to 5 p.m. We also perform limited deliveries on Saturday. However, you can use our apps to place orders at any time. You will receive a notification when your order has been received and when it has been confirmed.
Blue Fetch currently operates in the Tampa Bay area. This includes Hillsborough, Pinellas, and Pasco Counties. This primarily includes Tampa, St. Petersburg, Clearwater, Riverview, New Port Richey, and Brandon.
Not sure if we serve your area? See our current locations.
We are committed to delivering your order as fast as possible, and to accuracy. We want to make sure the right materials are out to your Tampa Bay area jobsite as quickly as possible. The margin of error is too high when using drivers to do the shopping, and the trade-specific suppliers we work with provide a level of service that can't be matched by "big box" stores.
Blue Fetch offers three different delivery classes, Fetch Lite, Fetch Heavy, and Fetch XL. Pick up fees are standard. Other rates depend on vehicle class, drop off fee, and mileage.
For more information, check out our page on determining delivery fees.
We typically work with multiple suppliers for the same materials. The supplier for a particular delivery is chosen solely based on proximity to your job site. Since suppliers often have different pricing, we base the Blue Fetch price off the highest priced supplier.
This means there may or may not be a markup depending on where we get the materials from. The difference, however, is usually minimal.
Blue Fetch only delivers high-quality building materials. We build strong relationships with local, trade-specific suppliers. We take inventory stocked at each supplier and add it to our in-app inventory. This allows builders to easily order materials and suppliers to easily manage their inventories using our system.
Check out our supplier list and a more in-depth FAQ here for more info.
Blue Fetch matches your jobsite with the closest supplier that typically stocks the supplies you've ordered. The order is immediately sent to the supplier to confirm availability, or redirected to the next closest supplier with available stock. Then, our driver is dispatched for delivery.
Absolutely not. We offer our platform's ecommerce capabilities to our partners completely free or charge.
No, Blue Fetch has a web-based vendor portal where you will receive orders, confirm item availability, and update inventory and order status.
Absolutely. You can request a courier through our web portal and a driver will be routed to you.
Depending on vehicle class, you will receive a flat fare for each pick up, a flat fare for each drop off, and a distance fare from pick up to drop off location.
You also keep 100% of any tips.
The vendors are responsible for loading building materials into your vehicle. It is your responsibility to secure them in your vehicle as needed.
Drivers are responsible for unloading single items up to 60 pounds and cumulative orders of up to 120 pounds included in the delivery fare. For cumulative weights from 120 pounds to 250 pounds, a per-pound fare will be added to your pay.
Upon sign up, you are also able to state a single item maximum weight you're able to lift and you will not be assigned any orders exceeding that weight.